Frequently Asked Questions

My wig tangles at the nape

• ​Occasionally, a wig may tangle or matt-up at the nape (back of the neck). This is caused by hair rubbing on the neck and shoulders. It's called friction.

 

What are the different types of Wig Cap Construction? 

• Monofilament Cap- Every single strand is individually hand knotted into a transparent polyester mesh material to emulate natural hair growth.
• Lace Front- An undetectable sheer mesh lace material creating a natural hairline, allowing you to wear the hair away from the face.​
• Hand Tied- Individual hair strand that is hand knotted onto the wig base.

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Open Cap 

• The weft are less dense with more space between them. Light weight with better air circulation.

 

Traditional Caps

• A wefted construction where hair is machine-sewn into a strip of material do I choose my hair color?

• Colors are divided into blondes, blacks, browns, reds, and greys. Within these color groups you can decide if you want blended colors, highlights, dark rooted or all of them

 

Can I curl or color my wig?

• It depends upon the fiber (human hair or synthetic). If you have a synthetic fiber you will not be able to color the unit with dye. Yes, it is possible to curl a synthetic fiber if the  label specified as heat resistant/heat friendly.

 

When will I receive my order?

• ​Allow up to 3-5 business days to process your order.