Frequently Asked Questions

My wig tangles at the nape

  • Occasionally, a wig may tangle or matt-up at the nape (back of the neck). This is caused by hair rubbing on the neck and shoulders. It's called friction.


What are the different types of Wig Cap Construction? 

  • Monofilament Cap- Every single strand is individually hand knotted into a transparent polyester mesh material to emulate natural hair growth.
  • Lace Front- An undetectable sheer mesh lace material creating a natural hairline, allowing you to wear the hair away from the face.
  • Hand Tied- Individual hair strand that is hand knotted onto the wig base.

Open Cap 

  • The weft are less dense with more space between them. Light weight with better air circulation.


Traditional Caps

  • A wefted construction where hair is machine-sewn into a strip of material do I choose my hair color?
  • Colors are divided into blondes, blacks, browns, reds, and greys. Within these color groups you can decide if you want blended colors, highlights, dark rooted or all of them


Can I curl or color my wig?

  • It depends upon the fiber (human hair or synthetic). If you have a synthetic fiber you will not be able to color the unit with dye. Yes, it is possible to curl a synthetic fiber if the  label specified as heat resistant/heat friendly.


When will I receive my order?

  • Allow up to 3-5 business days to process your order.